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Sep 26, 2016, 2:59 PM
22 Posts

Slow to Forward emails

  • Category: Administration
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags:
  • Replies: 1

HI

We are finding that some emails are slow to open/forward.

The problem does not effect all emails. Generally it is an external email received, and in some cases with attachments and some with none.

I have found if I remove the tick from 'disable embedded browser for mime mail' the email opens normally, ie no 40 second delay.

However, I still have the problem with around a 40 second delay if I have the email open and select Forward.  Or if I highlight the email in my Inbox and select Forward.

This is happening for all users in our Notes Domain.

Any help welcomed.  Thanks

Oct 21, 2016, 7:31 PM
196 Posts
Does running Notes in Basic Mode make a difference?

Do you see the same issue when running the Notes client in basic mode?  Is the default system browser the same on the affected PCs? For example, does the problem appear when IE is the default browser but not when Chrome is set as the default? 


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal